-
"My strategy is to take all the urgent things, and delegate/automate it until the average load of “urgent things” is below 50%. It’s possible some of the output is marginally lower quality, but ... now I can improve the latency by an order of magnitude" erikbern.com/2018/03/27/waiting-time-load-factor-and-queueing-theory.html
Mood +3 🙂