piannaf’s avatarpiannaf’s Twitter Archive—№ 2,082

      1. "Forays into more complex functions still should allow users to return to their comfort zone with ease, recover from errors, and explore at their leisure." boxesandarrows.com/focus-on-usage-maturity/
    1. …in reply to @piannaf
      "When stakeholders aren’t aware of usability issues with their existing system, or with their project idea, they tend to focus on the mid-level or proficient functions. Designing for “typical users” can often miss accessibility needs and first-time users."
  1. …in reply to @piannaf
    "Piling all the functionality onto the landing page clutters the experience and scares away beginning users."
    1. …in reply to @piannaf
      "a user needs to have enough success with the beginning functions to be willing to take on the next level functions."
      1. …in reply to @piannaf
        "Designing complex things is complex. Using them should be less so."