piannaf’s avatarpiannaf’s Twitter Archive—№ 3,192

  1. I learned about Journey Maps ~2012, only now finding out about Service Blueprints blog.practicalservicedesign.com/the-difference-between-a-journey-map-and-a-service-blueprint-31a6e24c4a6c "Front Stage / Back Stage" immediately brought to mind "Above the line / Below the line" from snafucatchers.github.io/#2_3_The_above-the-line/below-the-line_framework
    oh my god twitter doesn’t include alt text from images in their APIoh my god twitter doesn’t include alt text from images in their API
    piannaf’s avatar Mood 0