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Repetition is normal. Repetition is important, and great managers are deliberate about repetition hbr.org/2011/05/defend-your-research-effective-managers-say-the-same-thing-twice-or-more @refactorfiend/1485736019240620033Permalink
❤️ 1 Favorite Mood +5 🙂
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Also, it's important for managers to introspect on whether they did something wrong before deciding their report is in the wrong... like, "not communicating it well enough the last time"
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And if the decision is their report did do something wrong: what went wrong, how wrong was it, what contributed to something going wrong; is it something to talk casually about, is it something to actively coach about, do you really need to go to PIP?Permalink