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1/4 "Evaluative feedback tells someone where they stand (and whether or not someone gets promoted is inherently evaluative). Developmental feedback tells someone how they can improve." @catehstn/1498281989488660490Permalink
Mood +3 🙂
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2/4 "checklists maintain adequacy. They are necessary, but insufficient."Permalink
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3/4 "like all super powers, used the wrong way, process becomes a bind and a distraction. People focus on the mechanics, rather than what they’re supposed to accomplish and why."Permalink
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4/4 "process is inherently a mechanism of standardization and enforcement. There is no way to enforce greatness – we just enforce adequacy, and should be cognizant of the limits of that."